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Stop using the product if you believe it may cause harm. Keep the product, packaging, batch details and order information.
The questions we get most, answered up front.
Use the order tracking page first. It is the best place to check the latest status and any available courier information.
Use the return request page and provide the order details requested there. Eligibility depends on the applicable policy, product and item condition.
Include the exact product name, size or model and explain what you want us to check. For an order-related product issue, include your order number as well.
Share the exact product, what happened, your order number and any batch or packaging details you have. Photos may also be useful when they clearly show the issue.
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Mother care, baby care and learning products with clearer product information for families across Bangladesh.
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Mother care, baby care and learning products with clearer product information for families across Bangladesh.